03:03

Nov 11, 2024

UX Design for Behavioral Change: Encouraging Daily Stretching Habits through Gamification

Introduction

Ogologo is an upcycling marketplace that connects consumers with skilled artisans to transform cherished unused clothing into unique products.

My Role

End-to-end design of the digital product.

Goal

Promoting sustainability and reducing closet clutter.

Team

Ezeoma Nwaneri, Product Designer

Neil Harner, UX Professor

Mike Begley, UX Professor

Spencer Hair, UX Professor

What's the Problem?

How might we help reduce cluttered closets in adults caused by the accumulation of unwanted garments held onto for sentimental reasons?

84%

84%

84%

Individuals polled, retained unused clothes due to sentimental bond.

Individuals polled, retained unused clothes due to sentimental bond.

Individuals polled, retained unused clothes due to sentimental bond.

Opportunity

It is anticipated that the apparel recycling industry will expand from $6.49B in 2023 to $18B by 2033, at an annual growth rate of 10%. This offers a possibility to assist individuals in decluttering their wardrobes while respecting their emotional attachment to their garments.

Ideation

I combined Project Repat’s model of transforming T-shirts into blankets with a marketplace approach like Etsy and Fiverr. This fusion created a unique platform connecting users with artisans to upcycle various garments into new, cherished items.

My Solution

I built a web app that connects buyers with artisans to upcycle clothing, reducing waste. The platform generates revenue through advertising, commissions, and third-party cross-selling.

How It works

Created a storyboard to visually communicate have this product would work.

Success Metrics

These are metrics to monitor to ensure the operational excellence of the corporation remains elevated.

30%

30%

User growth

annually

User growth

annually

84%

Individuals polled, retained unused clothes due to sentimental bond.

84%

Individuals polled, retained unused clothes due to sentimental bond.

8 NPS

An NPS of 8 or

higher

35%

repeat customer

within 1st year

30%

User growth

84%

Individuals polled, retained unused clothes due to sentimental bond.

84%

Individuals polled, retained unused clothes due to sentimental bond.

Revenue Streams

The platform generates revenue through advertising, commissions, and third-party cross-selling.

Ads

Makers can boost their accounts on the platform though ads.

Commission

We retain a 20% fee for each transaction on the platform.

Cross Sell

Partnership with 3rd parties to better serve our Makers.

Design Outcomes

Seamless Navigation

Easily find what you need with a clear navigation map and intuitive information architecture.

Tailored Experience

Designed to offer personalized services, matching each user’s preferences for a truly unique experience.

Order Tracking

Designed intuitive tracking systems that keep users informed about their order status at every step.

Usability Test

The usability testing revealed issues with the login and sign-up flow, as many users struggled to complete the task as intended. Based on their feedback, the flow will be adjusted in the second iteration. Overall, users found the site intuitive and easy to navigate, completing most tasks successfully.

Reflections

Developing Ogologo was a journey of innovation and user-centric design. Through extensive user research, I discovered the emotional attachment users have to garments like Aso Ebi dresses, which guided the creation of a solution that respects these sentiments while addressing closet clutter.


Combining Project Repat’s model with the dynamic platforms of Etsy and Fiverr, I envisioned a marketplace for upcycling cherished garments. Building a responsive web app with personalized orders, seamless navigation, and real-time tracking was key to enhancing user experience.


Challenges, such as maintaining experiment integrity, taught me the importance of strict protocols and adaptability. Unexpected user engagement from new channels highlighted the product’s potential.


Looking ahead, integrating AI technologies will enhance visualization and customization, streamlining the user journey and fostering engagement. This project underscored the value of balancing structure with flexibility and applying best practices early on.


Ogologo is a testament to thoughtful design and the transformative power of upcycling, equipping me with invaluable insights for future endeavors.

2024

2024

2024

2024